Which languages are available?
Interface and communications in French, English, Spanish, German, and Portuguese. For you, your employees, and your clients.
Need a hand?
Frequently asked questions
Everything about our three products: Reminders, Calendar, and Satisfaction—and the subscription.
FAQ — How it works, subscription, support
How do the Reminders (follow-ups) work?
- Simple trigger: right after a client receives a service, schedule their reminder.
- Date as configured for the service: interval (e.g., 6 months) or a specific date (e.g., November 1).
- Clear message: the email states it is “due” for that specific service.
- Immediate action: “Book appointment” or “Contact us” buttons right away.
- Quick rescheduling: each time the client returns, you set a new reminder in 2 clicks.
- Automatic personalization: client language, service name, brand identity.
- Send log: attempt, success, failure—everything is tracked.
What can the Calendar do?
- Ultra-fast create/move/cancel in the calendar.
- Opening hours & per-service duration, double-booking protection.
- Block your unavailable times.
- Public link for your clients to book appointments.
- Automated emails: confirmation, modification, cancellation.
- Change rules: minimum lead time (e.g., h).
- Action history (who created/modified/canceled).
How does one-click Satisfaction work?
- Simple trigger: right after the appointment, schedule the survey to the client.
- Per service: each service has its configured email and survey text.
- Ultra-fast rating: the client clicks 1–5 stars directly from the email.
- Automated: send immediately or after a delay (e.g., +1 day) per your settings.
- Personalization: client language, service name, and brand identity.
- Centralized: the rating is recorded per client and per service (browsable history).
- No duplicates: one survey per appointment—renewable.
How do I get started?
-
Set up your business
Enter the name, logo, address, phone, email, and opening/closing hours.
-
Define your services & automation
Create your services (name, calendar preferences, reminders, satisfaction) and set the languages plus the email templates sent to clients.
-
Add your clients & manage access
Import an Excel/CSV file or add clients manually when they show up. Optional: assign employee access.
-
Serve the client in 2 clicks
At the counter: schedule an appointment, set up a reminder, or record satisfaction—automatically in the client's language.
-
Track & improve
Review dashboard insights (reminders, appointments, feedback, and satisfaction) to optimize what matters.
Free trial & subscription
- Trial — 15 days free, no card.
- After the trial — activate the monthly or annual subscription to get two months free each year (cancel anytime).
- Payments — processed securely (Stripe).
Technical support
- Contact — Contact page.
- Quick troubleshooting — clear your browser cache and reload the page.