Legal notice

Publisher — BackMailer
Address — Montréal (QC), Canada
Email — team@backmailer.com
Host — Cloud infrastructure in Canada (Montreal/Quebec)

Privacy Policy

At BackMailer , protecting your personal data is essential. This policy describes the collection, use, and protection of your information.

1) Information collected

Personal information: Email address and preferred language. Payments are processed securely by Stripe (no card data is stored with us).
Non-personal information: Browsing data, device type, IP address, and cookies to analyze usage and improve our services.

2) Use of your information

Provide secure and personalized access to our reminders (follow-ups), calendar, and satisfaction software.
Improve platform quality and performance.
Manage subscriptions and facilitate payment processing.
Inform you, with your consent, about updates and offers.

3) Sharing and disclosure

Legal compliance and requests from competent authorities.
Protection of our rights and user safety.
Technical providers bound by confidentiality agreements.

4) Data security

SSL, firewalls, access controls, and regular audits to prevent any unauthorized access.

5) Your rights

Access to your data
Rectification of inaccurate data
Deletion of your data (subject to legal obligations)
Objection to certain processing

6) Cookies and similar technologies

BackMailer uses cookies to remember your preferences and improve analytics. Disabling them may limit certain features.

7) Changes

Any updates will be posted on this page with a new effective date.

General Terms of Use

By accessing and using BackMailer, you agree to the terms below.

1) Acceptance of the terms

Using the software implies your unconditional acceptance of the Terms. If you disagree, stop using our services.

2) Use of the services

BackMailer automates the sending of email reminders (follow-ups), provides a simple calendar and satisfaction measurement. You agree to use it lawfully and not disrupt its operation.

3) Account creation and management

An account is required to access premium features. Provide accurate information and keep your credentials confidential.

4) Subscription and payment

BackMailer offers a 15-day free trial. After that, the monthly subscription auto-renews; if payment is missing, no reminders are sent.

5) Cancellation and refunds

Cancel anytime from the dashboard; the subscription remains active until the end of the paid period, with no partial refunds.

6) Intellectual property

The content and source code of BackMailer are protected; any unauthorized reproduction is prohibited.

7) Termination

We may suspend or close an account in case of non-compliance with these Terms.

8) Limitation of liability

BackMailer is provided “as is” without express or implied warranties. We disclaim any liability for damages arising from its use.

9) Changes to the terms

Any changes will be published here; continued use constitutes acceptance.

10) Governing law and jurisdiction

Canadian law; courts of Quebec have jurisdiction.

Contact

Have a question about these policies? Contact us.

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